How to set up the campaign to map call outcomes with your dashboard

What the API Goal should look like. Make sure turboDial has a lower case t and an uppercase D

You are going to copy your stages into the “call name” please remove any special characters and spaces like shown above.

This is what the sequence should look like that connects to the API goal

The tag you are launching is the START (system) tag for that stage. DO NOT use the (Stage) tag. Doing so will not clean out the other tags after.

The second tag in the above sequence is an “End sequence tag” that is in all the sequences so the lead gets pulled out fo this so they can enter again if needed.

Remember: if you don’t add an End Sequence tag when you are done and then use that as a goal, the contact will stay in that sequence for 7 days and will not be able to re-enter.